OG 4017 Fire Hall Tours

Issued By: FIRE PREVENTION
Date of Issue: 1997/08/08
Revision Date: 1998/11/30

PURPOSE: 

To provide an onsite public education benefit to various groups within the community and to instill the professionalism of the Halifax Regional Fire & Emergency (HRFE). 

OBJECTIVE:

To define the roles and responsibilities of HRFE members when conducting station tours and visits. 

SCOPE:

This operating guideline applies to career and volunteer members of HRFE.

PROCEDURE: 

Prearranged fire station tours will be scheduled through the on duty station officer at the closest or most appropriate station to the person requesting the tour.

Administration and/or Fire Prevention will direct callers to the appropriate station for scheduling.

All groups should be advised that even when booked in advance that tours may need to be cancelled, without notice, due to emergency calls.

Station Officers scheduling station tours and visits may request public education handouts through appropriate requests to the Fire Prevention division..

Non-scheduled fire station tours may occur when members of the general public request members at a station to show them fire apparatus and equipment. If at all possible, every reasonable effort should be made to honour such requests.

While conducting all tours, these general guidelines should be followed:

1.    Always behave in a courteous, helpful and professional manner.
2.    Give instructions to those on the tour as to what to do in the event the station is called out on an emergency call.
3.    Remain with those persons on the tour and avoid taking them into possible areas of danger.
4.    Cover major areas of interest such as, fire apparatus and equipment, protective clothing, as well as, fire safety and prevention. 
5.    All tours shall be conducted so as not to place apparatus and/or equipment in a non-serviceable condition.

RELATED POLICIES/ OPERATING GUIDELINES:

•    P-033 Ride Along/Fire School Program
•    OG 3007 TAPP-C
•    OG 3008 Tents and Air Supported Structures

OPERATING GUIDELINE REVIEW:

This operating guideline shall be reviewed when/if there are changes/amendments to the procedure followed for fire hall tours.